Passtcert Microsoft Certification MB6-701 training material Dec 28th, 2015   [viewed 0 times]

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Share some Microsoft Dynamics CRM MB6-701 exam questions and answers below.
A customer wants to return an item in exchange for store credit.You are using a Microsoft Dynamics AX 2012 R3 Enterprise point of sale (ePOS) register. What should you issue?
A. Creditmemo
B. A credit journal
C. A return reason of credit
D. A credit voucher
Answer: D

You are a sales associate in a retail store. You are using an Enterprise point of sale (ePOS) register. A customer wants to return an item from a sales order but does not have the original receipt. The item is now on sale. The customer asks if you can locate the original purchase in your system. Which function should you use?
A.Return Item
B.Recall Order
C.Return Transaction
D.Recall Transaction
Answer: B