Microsoft MB2-704 training material Feb 28th, 2016   [viewed 1 time]

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Share some Microsoft Dynamics CRM MB2-704 exam questions and answers below.
You want to use Microsoft Dynamics CRM to compile a repository of competitor information for your sales team. You create a competitor record and enter your competitor's strengths and weaknesses. Which two items can you directly associate with the competitor? Each correct answer presents a complete solution. Choose two.
A. Sales literature
B. Price lists
C. Accounts
D. Products
Answer: A,D

Two active case records are related to the same issue but have nothing else in common. Your manager asks you to make an association between the records. What should you do?
A. Merge the two case records.
B. Reference the case ID of the other case in the case ID field of each case.
C. Add one case to the sub-grid on the other case for similar cases.
D. Reference the case ID of the other case in the notes field of each case.
Answer: A

Your customer wants to purchase 1,000 units of your best-selling product. Which type of record in Microsoft Dynamics CRM should you create?
A. Quote
B. Order
C. Opportunity
D. Invoice
Answer: A

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